Privacy Policy

Last updated: June 2025

1. Information We Collect

When you use Tibvora, we may collect the following information:

  • Name, email address, and phone number when you register or place an order
  • Delivery address for shipping purposes
  • Health information you voluntarily provide during a consultation booking
  • Payment method type (we do not store full payment details)
  • Browser type, IP address, and device information for security and analytics

2. How We Use Your Information

  • To process and deliver your orders
  • To facilitate doctor consultations you have booked
  • To send you order confirmations and delivery updates via SMS or WhatsApp
  • To improve our products and website experience
  • To comply with legal obligations in Bangladesh

3. Health Information

Any health information shared during a consultation is treated as strictly confidential and is accessible only by the assigned licensed practitioner. We do not share your health data with third parties without your explicit consent.

4. Data Security

We use industry-standard security measures including SSL encryption, hashed passwords, and role-based access controls to protect your data. However, no method of internet transmission is 100% secure.

5. Your Rights

You may request to view, correct, or delete your personal data at any time by contacting us at tibvora@gmail.com.

6. Contact

For privacy-related queries: tibvora@gmail.com | Phone: +8801765748066

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